- All deposits are non-refundable. $100 deposit is required upon booking to secure the party date and time.
- The remaining balance is due and payable by 5:00 pm on the Wednesday prior to the party date, at which time attendance numbers must be confirmed.
- In the event of cancellation, the balance is due and payable unless one week’s notice is received.
- In the event of cancellation due to serious illness, the balance will be refunded upon presentation of a medical note from a physician.
- The Arts Connection will provide decorations for each party booking. Cost of all parties includes setup, cleanup and a party coordinator.
- Cost is based on confirmed attendance numbers when balance of payment is made. There is no refund for lack of attendance. Payment for any additional attendees or any other additions to the original agreement will be charged at the conclusion of the party.
- Children and adults will not be permitted into the building prior to the scheduled party time. You will be permitted to drop food off 10 minutes prior to the party start time, however food must be passed off to the party facilitator at the door, and entry to the party room is not permitted.
- The Arts Connection and Celebrations will not accept responsibility for children who are dropped off more than 5 minutes before the scheduled party time.
- Goody bags, if requested, include 4-5 quality items and are generic (not theme-related). Contents of goody bags may include: sticker sheet or temporary tattoos, notebook, pen or pencil, small toy.
- The party wrap-up will commence 10 minutes prior to the end of the scheduled party time (if goody bags are being provided, they will be handed out, children will prepare to leave). At the end of the party time, guests are expected to leave the building promptly. A 10 minute grace period is given, however any time required over and above the 10 minutes (ie. for guests who have not yet exited the party room) will be billed in 30 minute increments or a portion thereof at a rate of $30.
